x Subject: | order PG353050087334 | Date: | Fri, 4 May 2012 16:55:06 +0200 | From: | PF <p*******s@yahoo.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Hello, Just to say i've received my order today. And Thank you for The free samples ! See you next order. PF x Subject: | RE: Your order #CB675150090067 | Date: | Sat, 5 May 2012 13:37:38 -0400 | From: | Casey <s******o@hotmail.com> | To: | salty McGood times <orders@amsterdamhighsco.com> |
Shipment received, that was fast, Thank you for the excellent service. x Subject: | Re: Order AA279650090217 | Date: | Mon, 7 May 2012 14:37:51 -0400 | From: | Andrew <a*******_@hotmail.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Everything got figured out and my product came in on time. Thank you, x Subject: | Re: My item was damaged, defective, or not what I expected | Date: | Thu, 10 May 2012 20:13:22 +0100 | From: | Kets <k****4@sky.com> | To: | orders@amsterdamhighsco.com |
Hi, Thank you very much; our customer service really is second to none :) Kind Regards, Chris x Subject: | Grateful..... | Date: | Fri, 1 Jun 2012 19:22:42 +0000 | From: | Syed <s*****n@msn.com> | To: | Am-hi-co <orders@am-hi-co.co.uk>, Am-hi-co |
Hi Guys, May I take this opportunity to thank you all for your prompt and professional service. As a regular customer for the last few years, you guys have been fab in servicing my orders with a smile despite the hounding emails to all your in boxes! I can't promise I won't stop the mails, but what I can say is that you guys will always be number 1. Please pass my comments to the owner as he/she has done a fantastic job in creating a well disciplined proactive team. It takes guts and courage.... Thanks Syed x Subject: | Re: Missing package | Date: | Mon, 4 Jun 2012 08:09:54 -0500 | From: | Deanna <c*****3@hotmail.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Thank you. You have been great. Deanna x Subject: | Re: Your order JM296250093646 | Date: | Mon, 4 Jun 2012 11:07:28 -0700 (PDT) | From: | Jennifer Medecke <jlhilliard4275@yahoo.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Thank you x Subject: | Re: My item was damaged, defective, or not what I expected | Date: | Thu, 7 Jun 2012 14:28:47 -0400 | From: | Jennifer <d*****3@gmail.com> | To: | orders@amsterdamhighsco.com |
I received my order in perfect condition. Thank you so much for your prompt delivery. Jennifer x Subject: | Order #JC219050095098 : O.Kay ! | Date: | Wed, 27 Jun 2012 11:10:21 +0200 | From: | jean <c******s@gmail.com> | To: | orders@amsterdamhighsco.com |
Hi there, Received my order yesterday, but went to the post office today. (Lazy postman who doesn't ring at your door !). Many thanks for the free extra samples, especially the bath salts.(I know there's a lot of bans to come, these days......) That's really a good work. I want to insist on the customer service wich is really serious] and nice. Kindest Regards, Jean - P.S: The weather is horrible in Paris ! x Subject: | RECEIVED PACKAGE.. | Date: | Wed, 27 Jun 2012 16:21:47 -0400 | From: | Deanna <c******3@hotmail.com> | To: | <orders@amsterdamhighsco.com> | Hi I FINALLY RECEIVED MY PACKAGE FROM MY MAY ORDER!!!! THANK YOU SO MUCH... :-) Deanna x Subject: | Re: Other Shipping or product question | Date: | Fri, 13 Jul 2012 15:49:27 -0500 | From: | Micah <d******6@hotmail.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Thank you, you've been extremely helpful x Subject: | Re: Cancel order No: JC219050096963 | Date: | Mon, 23 Jul 2012 03:27:48 +0200 | From: | jean <c********@gmail.com> | To: | orders@amsterdamhighsco.com |
Good morning, Finally I did accept the order and I haven't been disapointed. First of all, I really appreciate a company who tell you that you cannot accept the order without penalty and can make a refund. And thanks a lot for the free extra samples, especially the Bath Salts. Your products are Okay : just be responsible with your flowers. Kind Regards, Jean x Subject: | RE: Other billing question | Date: | Sat, 11 Aug 2012 15:09:19 +1000 | From: | Claudia <c******s@hotmail.com> | To: | <orders@amsterdamhighsco.com> |
Yippee, my order arrived! Happy customer - thanks :-) x Subject: | Re: Your order CR204250003085 | Date: | Sat, 18 Aug 2012 08:53:49 -0400 | From: | Charlotte <c********r@yahoo.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Btw, very pleased with the changes! x Subject: | Re: Your order #RC261250000071 | Date: | Sat, 8 Sep 2012 18:35:12 +1000 | From: | Ronan <r*****e@gmail.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
Hi I have just received my order two and a half weeks later but am over the moon pity about the delay it's not your fault I'm down in Australia lol dam post I'll know next time because there's nothing worse waiting and waiting I just want to write this email to thank your company and especially the customer service for been outstanding making it easy for me and keeping me in the know every step of the way so a big THANK YOU to all involved the management should be proud for having such great staff A very happy customer Ronan x Subject: | Re: Your order #JP226250002716 | Date: | Mon, 1 Oct 2012 11:39:38 -0700 | From: | John P <J****3@MSN.com> | To: | <orders@amsterdamhighsco.com> |
Basil Thank you so much for your reply. I am just happy to know I entered all the right information and the transfer was made. Thank you for being a great company with great products. No rush, when its shipped is fine with me. Have a good day and again Thanks John x Subject: | Other Shipping or product question | Date: | Thu, 4 Oct 2012 20:51:14 +0200 | From: | <g********o@hotmail.com> | To: | orders@amsterdamhighsco.com |
Hi, just wanted to let you guys know that my GF and I used to be shower people. But thanks to you guys we became Bath-people! Our relationship was saved by you guys! We just love taking baths together and enjoy each other. And off course everything else that comes with it ;) ! We just love your customer support service! they are always friendly and helpful! And shipment is fast reliable ... just ... superb! Love you guys! x Subject: | Re: Your order #MN180450001816 | Date: | Mon, 15 Oct 2012 12:33:05 -0700 (PDT) | From: | Matty <n******h@yahoo.com> | To: | orders@amsterdamhighsco.com <orders@amsterdamhighsco.com> |
WOW! When you guys want to make it up to a customer, you certainly go overboard! I have to admit, you lost me after the issues my order had but the HUGE amount of samples and constant communication won me back! Thank you for taking the time to care about your customers and doing more than necessary to show you care about us. Thanks again MN |